Your Partner for Creative Operations Services.
Whether you're drowning in rush requests or looking to optimize your existing creative workflows, I'll design systems that fit your team's unique needs—seamlessly integrating with the tools and processes you already use. No generic templates, no one-size-fits-all solutions—just smart, strategic operations that empower your creative team to work efficiently and deliver exceptional results.
Creative Ops Services
Creative Project Management
End to end project management for your next product launch or campaign.
Workflow Optimization
Improve creative operations through automations & process improvement.
Creative Systems
Implementation & ongoing support. Identifying the right systems for your team.
Case Studies & Testimonials
nutribullet
“Kelly took our creative workflow from a frantic, stressful, ever-changing list of last-minute asks and built an incredibly comprehensive system in Asana that allowed stakeholders to have insight and input, and for us creatives to have the information and lead-time we needed to create our best work.
We would never have been able to scale our creative output in the way that we did without her expertise. ”
- Clara P., Harper Wilde
“Over the past year, she’s revamped our Asana infrastructure, automated creative approvals, boosted monthly output by 125%, cut rush requests by 50%, built dashboards, and created training that keeps us on track.
Laser-focused, sharp, and endlessly collaborative, she makes every project smoother and more successful. As a cross-functional partner, I always feel understood, supported, and confident when Kelly is leading the charge.”
- Izzy V., nutribullet
Harper Wilde
Project Based
Let’s build a custom scope and move work forward. Pay once for the full project.
Invoiced by project
Scoping call & tailored project plan
Weekly status updates provided
Optional check-in calls & added support upon request
Flexible Plans
Monthly Retainer
Contract for a set number of hours for a set period of time based on your team’s upcoming needs.
Invoiced monthly
Establish and align to key business priorities on desired cadence
Receive monthly recap of time spent
10-hour monthly minimum
Hourly Consulting
Perfect for teams who aren't sure what they need or with regularly shifting goals/priorities.
Book hours as needed
10-hour minimum (hours never expire)
Weekly check-in for alignment
Weekly time-spent report
Tools I Have Experience With
Creative Operations Services Inquiry
Frequently Asked Questions
-
Creative operations (or "creative ops") is a strategic framework that brings structure, processes, and efficiency to creative teams. It connects people, technology, and workflows across the entire creative process — from intake and production to review and delivery.
Your team needs creative operations if you're experiencing missed deadlines, excessive rush requests, inconsistent quality, team burnout, or difficulty scaling your creative output. Creative ops transforms chaotic workflows into streamlined systems that allow your creatives to focus on what they do best: creating exceptional work.
-
Key indicators include:
Chronic missed deadlines despite your team working overtime
High percentage of rush requests (over 25-30% of total workload)
Uneven workload distribution causing burnout for some while others have capacity
Lack of visibility into what your creative team is actually working on
Inconsistent quality or frequent revisions due to unclear briefs
No standard intake process leading to requests getting lost or deprioritized
Growing demand that your current structure can't support
-
Asana
Click up
Dropbox
Bynder
Figma
Adobe
StreamWork
Frame.io
-
While there's overlap, creative operations goes much deeper than traditional project management. Project management focuses on organizing tasks and timelines for individual projects. Creative operations takes a holistic, strategic approach—optimizing the entire creative ecosystem including intake processes, resource allocation, technology stack, quality control, brand governance, team structure, and performance metrics.
Think of it this way: project management keeps one project on track, while creative operations ensures your entire creative function runs efficiently and effectively across all projects.
-
Creative operations consulting services usually include:
Operations audits to identify bottlenecks and inefficiencies
Process design and documentation for intake, production, review, and delivery
Workflow optimization tailored to your team's specific needs
Resource planning and capacity modeling to balance workload distribution
Technology assessment and implementation (specializing in Asana)
Team structure recommendations and role definition
Performance metrics and reporting frameworks
Stakeholder training to ensure adoption and sustainability
Ongoing support to refine processes as your needs evolve
We’ll customize our approach based on your specific challenges and goals.
-
Implementation timelines vary based on team size and complexity, but typically follow this pattern:
Discovery & Audit (2-4 weeks): We assess your current state, interview stakeholders, and identify key opportunities.
Design & Planning (3-4 weeks): We develop customized processes, workflows, and implementation plans.
Implementation (6-12 weeks): We roll out new processes, configure tools, train teams, and provide hands-on support.
Optimization (ongoing): We monitor performance, gather feedback, and refine processes for continuous improvement.
We believe in sustainable change, not quick fixes that won't stick.
-
Tackling rush requests and bottlenecks can typically be accomplished through a multi-pronged approach:
Process optimization: Implementing standardized intake processes with clear lead times and creative brief requirements ensures projects start with proper planning rather than as emergencies.
Workload forecasting: We help you anticipate demand patterns and plan resources accordingly, reducing reactive scrambling.
Stakeholder education: We work with your internal clients to help them understand the true cost of rush requests and establish realistic timelines.
Technology implementation: The right project management tools (like Asana) provide visibility into capacity and help teams push back on unrealistic deadlines with data.