Terms of Service

Effective Date: October 27, 2025

By purchasing consulting hours from Kelly Perry Consulting ("we," "us," or "our"), you ("Client") agree to be bound by these Terms of Service.

1. Service Delivery

We will:

  • Deliver consulting services in a professional and timely manner

  • Communicate regularly with you regarding project progress

  • Maintain strict confidentiality of your proprietary information

2. Client Obligations

You agree to:

  • Provide all necessary information, access, and resources required for us to deliver services

  • Respond to our communications in a timely manner

  • Complete payment prior to service delivery

3. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary or sensitive information exchanged during our engagement, except as required by law. This obligation continues after services are completed.

4. Limitation of Liability

To the fullest extent permitted by law, you agree that Kelly Perry Consulting shall not be liable for any indirect, incidental, consequential, or special damages (including lost profits or savings) arising from:

  • The consulting services provided

  • Any delays or inability to deliver services

  • Any other cause related to the services

We cannot be held responsible for delays caused by circumstances beyond our reasonable control, including emergencies or unforeseen events.

5. Scheduling and Cancellations

If we are unable to deliver services due to your failure to provide necessary information, access, or timely completion of required tasks, we reserve the right to determine whether additional time will be provided or rescheduling is necessary.

In the event of a scheduled call or meeting, failure to attend at the agreed-upon time without prior notice ("no-show") will result in the scheduled time being deemed as utilized and non-refundable. The time allocated for the missed appointment will be deducted from your available service hours or counted toward your service agreement, regardless of non-attendance. We encourage clients to provide advance notice of any scheduling conflicts to allow for rescheduling opportunities.

6. Payment Terms

All consulting hours must be paid in full at the time of purchase. Purchased hours do not have an expiry date.

7. Testimonials and Marketing

By purchasing our services, you may be asked to provide a testimonial for use in our marketing materials, including but not limited to our website, LinkedIn, email communications, and review platforms. You may request to remain anonymous or decline if preferred.

8. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions.

9. Modifications

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

10. Entire Agreement

These Terms constitute the entire agreement between you and Kelly Perry Consulting regarding the purchase and use of consulting services and supersede all prior agreements or understandings.

Questions?

If you have questions about these Terms, please contact us at hello@kellyperryconsulting.com before completing your purchase.

By completing your purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.